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Privacy Policy

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Effective Date: 09 November 2024

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1. Introduction

Welcome to Cherie Hearts! Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website www.cheriehearts.com.my or use our services. By using our website, you agree to the terms outlined in this policy.

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2. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes information such as your name, email address, phone number, address, and other details that you provide when you fill out forms on our website, register for an event, or contact us for inquiries.

  • Usage Data: Information about how you use our website, including your IP address, browser type, device information, and browsing activity.

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3. How We Use Your Information

Cherie Hearts uses the collected information for the following purposes:

  • To provide, improve, and personalize our services

  • To respond to your inquiries and requests

  • To process enrollment and other service requests

  • To send you updates, newsletters, and promotional information (if consented)

  • To improve our website through analysis of user activity and preferences

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4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share information with:

  • Service Providers: Third-party service providers who perform services on our behalf, such as hosting, data storage, and analytics.

  • Legal Requirements: Where required by law or to protect the rights, property, or safety of Cherie Hearts, our users, or others.

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5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, gather analytics, and offer personalized content. You can choose to disable cookies through your browser settings, although some features of the website may not function properly.

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6. Security of Your Information

We take reasonable measures to protect your information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

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7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: The right to access the personal information we hold about you.

  • Correction: The right to request that we correct any incorrect or incomplete information.

  • Deletion: The right to request that we delete your personal data under certain conditions.

  • Objection: The right to object to certain types of data processing.

  • Withdrawal of Consent: Where we rely on your consent for data processing, you have the right to withdraw it at any time.

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8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any third-party sites you visit.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.

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10. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact us at:

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Cherie Hearts
Email: sales@cheriehearts.com.my

Phone: +603 61513997
Address: B-01-03, Sunway Nexis Retail, Jalan PJU 5/1, Kota Damansara,

47810 Petaling Jaya, Selangor.

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